Invoice
Unit 960, 9/F., Building 19W,
No. 19 Science Park West Avenue,
Hong Kong Science Park, N.T., Hong Kong
info@hazedawn.com
| Invoice Number | h-i010249 |
| Invoice Date | 06.05.2019 |
| Total Due | $3,500.00 |
Room 822, 8/F, BLOCK A, Wah Luen Industrial Centre, 15-21 Wong Chuk Yeung Street, Fo Tan, New Territories, Hong Kong
Services performed under fixed component portion:
1. Help Desk (Email and Phone)
2. Remote Support for Windows, Mac OS, Office 365, and mobile devices
3. Escalating a case if required to senior engineers, such as network, server, security issues.
4. Escalating a case to third party providers, such as telecom, hardware
5. Maintaining accuracy of configuration databases
6. Office hours only 0900-1800 Monday to Friday, excluding public holidays
7. On-site attendance as maybe required for support and troubleshooting
8. Any other activities for maintaining the health and uptime of the customer’s infrastructure
| Hrs/Qty | Service | Rate/Price | Adjust | Sub Total |
|---|---|---|---|---|
| 1 | Monthly Fee - 1 May 2019 till 31 May 2019 | $3,500.00 | 0.00% | $3,500.00 |
| Sub Total | $3,500.00 |
| Tax | $0.00 |
| Total Due | $3,500.00 |