Unit 960, 9/F., Building 19W,
No. 19 Science Park West Avenue,
Hong Kong Science Park, N.T., Hong Kong
Tel: 91375571

Invoice Number h-i0212
Invoice Date 12.02.2019
Total Due $3,500.00

Room 822, 8/F, BLOCK A, Wah Luen Industrial Centre, 15-21 Wong Chuk Yeung Street, Fo Tan, New Territories, Hong Kong

Services performed under fixed component portion:

1.     Help Desk (Email and Phone)

2.     Remote Support for Windows, Mac OS, Office 365, and mobile devices

3.     Escalating a case if required to senior engineers, such as network, server, security issues.

4.     Escalating a case to third party providers, such as telecom, hardware

5.     Maintaining accuracy of configuration databases

6.     Office hours only 0900-1800 Monday to Friday, excluding public holidays

7.     On-site attendance as maybe required for support and troubleshooting

8.     Any other activities for maintaining the health and uptime of the customer’s infrastructure

Hrs/Qty Service Rate/PriceAdjustSub Total
1 Monthly Fee - 1 Feb 2019 till 28 Feb 2019 $3,500.000.00%$3,500.00
Sub Total $3,500.00
Tax $0.00
Total Due $3,500.00